Privacy Policy | nocomed

Decarbon Health Limited trading as Nocomed ("we", "our", or "us") operates as a sustainability software provider. We are committed to protecting your privacy.

This notice applies to personal data collection on www.nocomed.com and through other means. Nocomed functions as a "data controller," deciding how personal information is held and used.

How We Collect Personal Data

We collect personal data through:

Direct account registration and website forms
Email and telephone communications
Office visits and video calls
Publicly available sources
Reselling partners and service providers

Users must provide accurate information and maintain account security. Those under 16 require parental consent.

The Kind of Information We Hold

We collect the following categories of personal data:

Identity Data: names, usernames, titles
Technical Data: IP addresses, login data, device information
Profile Data: usernames and passwords
Usage Data: service usage information
Communications Data: contact preferences

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

Use of Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data where we need to perform the contract we are about to enter into or have entered into with you, where it is necessary for our legitimate interests, or where we need to comply with a legal obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data.

Data Sharing and Disclosure

Personal data may be disclosed to:

Employees and contractors
Legal authorities when required
Successor organisations in case of business transfer
Trusted service providers
Credit reporting agencies for unpaid balances

Security of Personal Data

We have implemented and maintain reasonable security procedures and practices to protect your personal data, including encrypted servers. However, no physical or electronic security system is entirely secure. Any transmission of data over the internet is at the user's own risk.

Transfer Outside the EEA

We generally do not transfer your personal data outside the European Economic Area (EEA). Where international transfers are necessary, we ensure adequate protection standards are in place through approved contracts or other safeguards.

Retention of Personal Data

We will retain your personal data for the period necessary to fulfil the purposes outlined in this privacy notice, unless a longer retention period is required or permitted by law. You can request deletion via written request.

Cookies and Technologies

Our website uses cookies and tracking technologies for functionality and analytics. Users can manage preferences through cookie settings on our website.

Your Privacy Rights

Under data protection law, you have rights including:

Access to the personal data we hold about you
Correction of inaccurate information
Objection to processing based on legitimate interests
Request deletion or restricted use of your data
Obtaining portable copies of your data
Withdrawal of consent where applicable
Lodging complaints with supervisory authorities

We aim to respond to requests within one calendar month, which may be extended by two months for complex requests.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@nocomed.com.

You also have the right to lodge a complaint with the Data Protection Commission (Ireland):

Website: www.dataprotection.ie
Phone: +353 (0)761 104 800
Address: Canal House, Station Road, Portarlington, R32 AP23, Co. Laois, Ireland

Changes to This Policy

We reserve the right to modify this privacy notice at any time. Your continued use of our website following any changes will be subject to the terms of the then-current privacy notice.